Subscription
Manage account payments and manage subscriptions.
Cancel SubscriptionThis article explains how parents can cancel an active Coachbit subscription through the Parent Dashboard and what to expect after cancelling.
Pause SubscriptionHow do I pause coaching?
What is the refund policy?All questions, information and terms regarding the Coachbit refund policy.
Can I add a sibling to my subscription?
Can I upgrade or downgrade my plan?Parents often want to adjust the number of coaching days their child receives. This article explains how plan changes work and what options are available on the Growth plan.
How do I add a child?Explains how a customer can add another child to their account as a subscription.
Where can I view my billing and subscriptions?
How do I view invoice history?
Can I Transfer a Coaching Subscription Between Siblings?Parents sometimes ask if an existing coaching subscription can be transferred from one child to another. This article explains Coachbit’s current policy and the correct way to add another child…
Payments and Pricing
Processing payments and refunds.
How much does it cost?
How Does Payment Work?Coachbit offers subscription-based coaching services. You can choose between monthly billing or annual billing (which includes a 20% discount). Payments are securely processed through Stripe.
I am having difficulties making payment
How do I update my subscription information?
Plan PricingCoachbit offers flexible pricing based on the level of coaching support your child needs. Parents can choose between chat-based coaching (Maintenance Plan) or live video coaching (Growth Plan). Pricing is…