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Pause Subscription

How do I pause coaching?

Robin Louw avatar
Written by Robin Louw
Updated over 2 weeks ago

If you need to pause your active subscription, you can easily do so through the Parent Dashboard. Follow the steps below to pause your subscription:

Pausing a subscription temporarily halts your subscription services and billing while preserving your account settings for seamless service restoration.


Step 1: Log In to Your Parent Dashboard

Use this link to access your Parent Dashboard Login.
Sign in using your email address associated with your account.


Step 2: Go to My Account

Once logged in, navigate to the My Account section.


Step 3: Click on Subscriptions

Select Subscriptions to see options for viewing billing details, cancelling, or pausing your account.


Step 4: Click on Pause Subscription

To pause your subscription, simply click the Pause Subscription button and follow any on-screen prompts to confirm the pause.


Coaching can be paused for 30 or 60 days.

Additionally, no charges will occur during the pause period, ensuring financial flexibility for users.


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