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Pause Subscription

How do I pause coaching?

Written by Robin Louw

If you need to pause your active subscription, you can easily do so through the Parent Dashboard. Follow the steps below to pause your subscription:

Pausing a subscription temporarily halts your subscription services and billing while preserving your account settings for seamless service restoration.


Step 1: Log In to Your Parent Dashboard

Use this link to access your Parent Dashboard Login.
Sign in using your email address associated with your account.


Step 2: Go to My Account

Once logged in, navigate to the My Account section.


Step 3: Click on Subscriptions

Select Subscriptions to see options for viewing billing details, cancelling, or pausing your account.


Step 4: Click on Pause Subscription

To pause your subscription, simply click the Pause Subscription button and follow any on-screen prompts to confirm the pause.


Coaching can be paused for 30 or 60 days.

Additionally, no charges will occur during the pause period, ensuring financial flexibility for users.


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