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I didn't receive my verification email

Kate Ellam avatar
Written by Kate Ellam
Updated over 6 months ago

If you did not receive your verification email, follow these steps to troubleshoot:


Step 1: Check Your Spam or Junk Folder

Sometimes, verification emails can be filtered into your email's spam or junk folder. Be sure to check there to see if the email has been misplaced.


Step 2: Double-Check the Email Address

Make sure the email address you registered with is correct and valid. If you’re unsure about the email address you used during registration, verify it before proceeding.


Step 3: Contact Support If You Still Haven't Received It

If the email is not in your spam folder and the email address is correct, please reach out to our support team at [email protected]. We'll help you resolve the issue and ensure the verification email is sent.


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