Skip to main content

Coach Screening and Safety Measures

This article explains how Coachbit ensures student safety through coach screening, training, monitored communication, and secure video call recordings.

Robin Louw avatar
Written by Robin Louw
Updated over a month ago

Overview

At Coachbit, your child’s safety and well-being are a top priority. We’ve put clear systems and safeguards in place to ensure every student experiences a safe, respectful, and supportive coaching environment.

This includes careful coach screening, ongoing monitoring, continuous training, and secure handling of data and recordings.

Coach screening

All Coachbit coaches go through a thorough screening process before working with students.

  • Background checks:
    Every coach is vetted to ensure they are suitable and trustworthy to work with children. Including criminal background check.

  • Ongoing monitoring:
    Communication between students and coaches is monitored to ensure interactions remain appropriate, professional, and safe at all times.

Coach training

Coaches receive ongoing training in key areas, including:

  • Privacy & data protection
    Ensuring student information and conversations remain confidential and secure.

  • Child safeguarding
    Understanding how to engage with children in ways that promote safety, well-being, and healthy boundaries.

  • ADHD & executive functioning support
    Equipping coaches to support students with ADHD through structured routines, habit-building, and executive functioning skills.

Video call recordings

Session recording for safety and accountability

All video coaching sessions are recorded. This helps ensure:

  • Student safety

  • Coach accountability

  • Quality assurance

Recordings are securely stored on our own private and secure server and are only accessed if a concern arises or for internal quality and training purposes.


Privacy & data protection

Coachbit takes data privacy seriously. All personal information, communications, and recordings are handled in line with our privacy standards.

For full details on how we collect, store, and protect data, you can review our Privacy Policy here: https://coachbit.com/privacy-policy

Need more information?

If you have any questions or concerns about safety, privacy, or coaching practices, you’re always welcome to contact us at [email protected].

We’re happy to talk things through.

Did this answer your question?