How Communication and Coaching Stay Secure
Protection Area | How It Works |
Platform-only communication | All coaching takes place inside the Coachbit app. We do not use WhatsApp, Zoom, or external messaging tools. |
Encrypted data | All personal information, chat messages, and session recordings are encrypted both in transit and at rest. |
Controlled access | Only authorized Coachbit support, quality, or safety personnel can access session data when necessary. |
No third-party selling or sharing | We do not sell or share student data with advertisers, marketing companies, or unauthorized third parties. |
Secure session recordings | Live session recordings and transcripts are used only for training, quality review, safety, or support investigations where appropriate. |
Compliance with Global Privacy Regulations
Coachbit complies with relevant international data protection laws, including:
COPPA – Children’s Online Privacy Protection Act
GDPR – General Data Protection Regulation
CCPA – California Consumer Privacy Act
POPIA – Protection of Personal Information Act (South Africa)
This ensures appropriate parental consent, secure handling of children’s data, and protection of privacy rights.
Parental Control and Rights
Parents and legal guardians may request at any time to:
Access their child’s stored personal data
Correct or update personal details
Request deletion of their child’s data
Withdraw consent for further processing
All requests can be made by emailing [email protected]
Where to View the Full Legal Privacy Policy
For full legal terms and a detailed explanation of how we collect, process, and protect personal information, visit:
https://coachbit.com/privacy-policy
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